Alex Plumbley-Jones

  Thank-you for your diligent care at exceptionally short notice during... read moreThank-you for your diligent care at exceptionally short notice during a pandemic.

I requested a boiler service but also received, taking time that you clearly hadn't been asked to schedule for, a temporary fix which has held for some days now to a problem it has/had. I personally think the boiler is getting towards the end of its useful life.

I was very very happy with your courtesy, manner and care, not to mention the laughter, and was staggeringly pleased to have paid such a reasonable sum for your efforts in strained circumstances.

As you know, I intend to replaced the boiler in the short term and would be more than happy to ask you to help me do that.

Very kind regards. read less - 17/03/21

David Monteath

  Mark installed a new boiler for us during the really... read moreMark installed a new boiler for us during the really cold spell in early February.. He was superb, worked long hours to make sure we had heating and hot water as quickly as possible. His workmanship is immaculate, efficient and very tidy. I can’t recommend him highly enough. read less - 15/03/21

Jake Taylor

  Would definitely reccomend Mark! We had three plumbers visit our... read moreWould definitely reccomend Mark! We had three plumbers visit our property who misdiagnosed our issue. Mark came and knew what was wrong within minutes. He was able to come the next day to complete the work. Very quick service and a pleasure to have in the house. read less - 11/01/21

Wendy Simpson

  Phoned at 10am (New Years Day!)... Mark was at my... read morePhoned at 10am (New Years Day!)... Mark was at my home by 11-50am (he had another job to do) boiler was fixed by 12-45. Absolutely fantastic service from a genuinely nice guy. Very reasonable price, clean and tidy. No hesitation whatsoever in recommending P&R Gas Solutions 😊 read less - 01/01/21

Andy Bull

  I often read reviews with scepticism, however, We had an... read moreI often read reviews with scepticism, however, We had an emergency this morning (Christmas Eve) and Mark was not just on hand, but on hand with free, reassuring advice which resulted in us not having to pay for a call out. Thank you Mark. Your advice sorted the problem and we feel indebted to you. Will definitely use and recommend. Friendly, efficient and available. Cannot ask for anything more.
Andy Bull read less - 24/12/20

Daryl Pendlebury-Jones

  Transparent integrity, extensive and diverse knowledge of all aspects of... read moreTransparent integrity, extensive and diverse knowledge of all aspects of a complex trade that Mr Reynolds has picked up over several decades, more than fair pricing methods (which is an understatement as he occasionally didn’t even charge us for some minor fixes he carried out) and the fact that he cares enough to always find time, even at short notice, for his valued customers having a non-emergency repair ensures that P&R Gas Solutions stand out against the competition. I have no hesitation in recommending this small company. Whether you have a problem with your existing heating system or a preplanned installation the task will be addressed professionally and thoroughly, and most importantly without any nagging concerns over cost over-runs/escalations, to the highest of standards. Excellent. read less - 05/12/20

June Davies

  Mark was a great find. Prompt service, did a wonderful... read moreMark was a great find. Prompt service, did a wonderful job my heating has never behaved so well. Very friendly and didn’t cost a fortune. Lucky Isle of Wight. read less - 04/12/20

Helen Veale

  Last year when our boiler broke just before Christmas Mark... read moreLast year when our boiler broke just before Christmas Mark was very quick to reply to our call for help and even came out early on a Sunday morning to fix it so we had heating and hot water over the Christmas period, would definitely recommend and will be sad to loose him read less - 03/12/20

Greg Wakefield

  I have used P&R for the past 3 years for... read moreI have used P&R for the past 3 years for my boiler service. I have found them knowledgeable and very professional. I am sad he has left the area. But this is IOW' s gain. read less - 03/12/20

Steve Ketteridge

  Over the years i have spoken with mark over different... read moreOver the years i have spoken with mark over different aspects of our work, your knowledge has been greatly received, i wish you all the best with your new adventure.

Steve read less - 03/12/20

Jo Hatton

  Mark replaced and maintained my mum's boiler over many years.... read moreMark replaced and maintained my mum's boiler over many years. We always found Mark very professional, punctual and trustworthy. He was easy to contact with a prompt response and all at a reasonable price. read less - 03/12/20

Craig Thorne

  Mark is no longer our gas and heating engineer, he... read moreMark is no longer our gas and heating engineer, he is more than that, he has become a friend.
Mark took on our kitchen diner utility merge project with a boiler move and upgrade, with an un-vented water cylinder installation. Not to mention the radiator moves & changes from panel to fancy uprights. He managed all this with in-the-way builders, a house move and all with in the price quoted.
He IS a hero and a decent honest guy to boot! read less - 02/12/20

Pam Trew

  Mark, wow what a find. I can totally recommend Mark,... read moreMark, wow what a find. I can totally recommend Mark, he not only knows his stuff but is reliable, friendly and doesn't charge the earth. A total professional x read less - 02/12/20

Lynn Collard

  Thank you so much to Mark of P&R gas solutions... read moreThank you so much to Mark of P&R gas solutions for sorting my heating and hot water out, and on a Sunday!!!! Very knowledgeable, reliable and work completed in record time. Would highly recommend this company for all heating needs. read less - 29/11/20

Paddy Jvcpro

  We have used Mark a few times for servicing and... read moreWe have used Mark a few times for servicing and repairs, compared to previous experiences he has been brilliant, punctual, efficient and honest. We will be using him again for sure. read less - 29/11/20

Margot Smith

  Mark is very reliable and always does a great job... read moreMark is very reliable and always does a great job servicing and repairing our boilers. Fully recommend his workmanship. read less - 29/11/20

James Inglis

  Mark is a rare find these days - a thoroughly... read moreMark is a rare find these days - a thoroughly reliable and excellent engineer that always goes the extra mile to provide a service that is second to none. I cannot recommend him highly enough and envy his new customer base. read less - 29/11/20

Philippa Davies

  Mark is a great engineer and I would recommend him
We... read moreMark is a great engineer and I would recommend him
We are a gas safe business but have been short handed and Mark came to our rescue in helping customers with no heating at short notice and for very reasonable rates
Best of luck in your new location ?? read less - 28/11/20

John Sanders

  Mark (P&R Gas solutions) is more then just a gas... read moreMark (P&R Gas solutions) is more then just a gas man he’s a superhero, who will never let you down and will also do anything he can to help you. He’s reliable friendly and vert knowledgeable I highly recommend him he’s a top top bloke and won’t find anyone better then this man. read less - 28/11/20

Neil Smith

  Fantastic service and great value would recommend 5 star service - 28/11/20

Germaine Bourdeaux-Smith

  We have used Mark for a number of years to... read moreWe have used Mark for a number of years to carry out work from landlord safety certificates all the way up to full boiler installs. He is a trustworthy and knowledgable and we will be sad to not be able to call on him for works, now he’s moving out of the area. read less - 28/11/20

David Lovell

  Mark and Alan sorted out my LPG gas safe certificate... read moreMark and Alan sorted out my LPG gas safe certificate at short notice and I would highly recommended these guys. Professional, punctual and friendly. Thank you gentlemen. Top job. read less - 27/10/20

Mandy Bill

  Brilliant, quick service. Friendly, genuine, helpful tradesman. - 19/10/20

Scott Chennells

  Fantastic service from Mark. Came out and fixed our faulty... read moreFantastic service from Mark. Came out and fixed our faulty boiler straightaway to get us up and running again. Can not recommend enough! read less - 09/01/20

Natalie Bell

  I can’t recommend Mark enough - extremely competent in what... read moreI can’t recommend Mark enough - extremely competent in what he does, responsive and professional. I’m ignorant when it comes to my own boiler and heating system, but he explained everything and eased my worries about the whole thing. I’m more than pleased with his service and the jokes made his visits all the more enjoyable! read less - 09/01/20

Mark Willoughby

  Excellent boiler repair sorted today - Mark is incredibly personable... read moreExcellent boiler repair sorted today - Mark is incredibly personable and explained everything that he was doing in a way a simpleton like me can understand - I’d definitely recommend P & R Gas Solutions and will be getting Mark back for a full boiler service soon... read less - 06/01/20

Alex Titley

  Mark was as helpful and cheerful as he always is.... read moreMark was as helpful and cheerful as he always is. Fixed the leaking valve in no time within 48hrs of my call. Thank you again Mark! read less - 13/12/19

Debbie Mannion

  Mark is amazing, turned up on time and worked until... read moreMark is amazing, turned up on time and worked until our boiler was sorted. He even returned the next day at exactly the time he stated and completed the work. Very friendly and funny. read less - 10/12/19

Diana Rial

  I honestly don't have enough words of gratitude! Mark was... read moreI honestly don't have enough words of gratitude! Mark was polite, funny and very professional!
he attended my emergency quickly, talked me through everything and got the job done quickly and efficiently
Thank you again Mark ? read less - 06/12/19

Pres Bowler

  My mum had a problem with her boiler, Mark was... read moreMy mum had a problem with her boiler, Mark was out the same day to look at it, now she has heating and hot water for the winter. Very professional and heart of gold. Thank you Mark?? read less - 28/10/19